All jewelry pieces are handcrafted, making each one unique—no two are alike. Slight variations in size, shape, color, or shine may occur, adding to their exclusivity.
Each piece requires at least two weeks to create, involving sculpting, drying, polishing, enameling, high-temperature firing, application of gold or platinum, final polishing, and setting.
Jewelry is delivered in a beautiful presentation box.
Our porcelain jewelry has unique qualities that make it perfect for everyday wear:
Durable: Long-lasting and designed to accompany you for a long time.
Lightweight: So comfortable you'll forget you're wearing them.
Hypoallergenic: Perfect for sensitive skin, free from irritation.
Non-tarnishing: Stay flawless over time, without stains or wear.
Easy to clean: Just warm water and mild soap keep them looking like new.
We want your CLAYMOSS jewelry to accompany you for a long time. Here are some tips to care for them with love:
Put on your jewelry calmly: Sit down quietly, for example on the bed, to put them on or take them off, to avoid drops.
Avoid wearing multiple rings together and be careful with clapping or knocks that could damage the pieces.
Cleaning: Use warm water and mild soap to keep your jewelry spotless. Dry them with a soft cloth and store them in their original case when not in use.
Protect your jewelry: Remove them before showering, going to the gym, or sleeping. Contact with cosmetics or perfumes can wear down the pieces over time.
If you follow these tips, your CLAYMOSS jewelry will maintain its beauty for a long time!
Shipping
Enjoy free shipping on orders over €95 in Spain, €150 in the EU, and €300 for the rest of the world!
Spain (Peninsula and Balearic Islands): Shipping via Correos – €6 | Estimated delivery: 5 days | Free from €95
Europe (EU countries): Shipping via Correos Exprés – €15 | Estimated delivery: 7-10 days | Free from €150
Rest of the world: Courier – €25 | Estimated delivery: 7-15 days | Free from €300 (customs taxes not included)
Returns and exchanges
If you need to return or exchange any piece, please email us at holaclaymoss@gmail.com with your order number and reason. You have 14 days from receipt to return the jewelry, provided it is unused and in its original packaging.
Custom-made returns are not accepted.
Any damage caused during transport? Don’t worry! You have 24 hours to contact us with photos and videos to arrange a refund.
Remember, each CLAYMOSS piece is unique, the result of artisanal work, so the product you receive may differ slightly from the photos.
Imperfection is the hallmark of craftsmanship
All our jewelry is handmade, so each piece is unique. This means there may be slight differences in size, shape, color, or shine, but that’s what makes them so special.
We offer a 90-day warranty for issues such as defective clasps or parts coming loose. However, the warranty does not cover wear from use or accidental drops.
CLAYMOSS Hospital
Did your jewelry break or has the gold finish lost its shine? We can help! If the piece is broken into two parts and no pieces are missing, we will try to repair it. In case of wear on the gold luster, we can also reapply a new layer.
Contact us at hola@claymoss.art for a quote, including shipping costs.
Repairs may take between 2 weeks and 2 months.
SIZE GUIDE
If you don’t find your desired size or have questions about available sizes, contact us HERE. If we don’t have your size, we can make it to order.
RINGS
Some of our rings are adjustable, meaning you can manually adjust them to fit your finger. When this is the case, it will be shown in the product description.
For non-adjustable rings, please follow this size guide:
S – EU Size 11
M – EU Size 14
L – EU Size 17
BRACELETS
Our bracelets are designed to be worn snugly and have a diameter between 63 and 67 mm. If you have doubts about a bracelet’s fit, contact us HERE.
NECKLACES
The basic length of our chains is 45+5 cm. However, some styles have shorter or longer chains. For a better idea of necklace length, check the photo of the necklace worn by a model on the product page. If you have questions about necklace length or want a longer or shorter chain, contact us HERE.
Put on your jewelry calmly
Avoid wearing multiple rings at once
Cleaning
Protect your jewelry